Consumer Reports has published their findings on the iPhone 4 and are saying they cannot, in all good conscience, recommend the iPhone 4 due to the antenna design flaw. The irony is the iPhone 4 received the highest overall score, 76 out of 100, in the smart phone category. Ouch. That sucks.

Awesome phone, but don't buy it.
But the wound gets deeper. It is being reported that there were several (6 or 7) threads started on Apple’s Discussion forums pointing to the Consumer Report article that have been deleted by Apple. It would seem the company with the famous 1984 commercial has become the Big Brother they were supposedly fighting against.
Double Damn. I went to the forums to check for myself. As of 10:10 a.m. July 13, 2010, I found four topics:
- Topic : Consumer reports rates iPhone as the best in the market
- Topic : Consumer reports has un-recommended the iPhone 4
- Topic : iPhone 4 antenna review
- Topic : Consumer Reports CONFIRMS existence of hardware related antenna problem
Now, wait a minute. Apple isn’t deleting posts…
I went back to the one post that had been cached by Bing (and I’m not even going to get into the possible Microsoft vs. Apple conspiracy thing here) and noticed the post was dated July 12, 2010 9:06 a.m. Maybe these new posts were yet to be scrubbed (and many of them have people are counting down to them being removed).
All of this makes me wonder, why would Apple want to delete these posts? Is deleting them really covering anything up? It’s a little insulting to one’s intelligence to think that by deleted these posts from their forums Apple could actually brush this matter under the rug. It’s more than that. It’s ri-donkeydick-ulous. Whether you like them or not, a company does not get into the position Apple’s in by being mongoloids.
The closest thing I could come up with, those still a weak answer, is maybe Apple is taking these post off because they are not support questions/answers. I took the time to look the matter up in their Terms of Use. As with most legal language, it’s slippery going, but I found this, which was the most directly related rule:
your Submission should either be a technical support question or a technical support answer.
As the Consumer Report doesn’t really address any technical support question, it can be argued that rather than take up server space, however small, and eat up bandwidth, Apple decided to delete them and let people to read these articles on their respective servers.
But, I didn’t get too much further (I figured I’d got back at least 10 pages deep) when I found this: Topic : CNN is now reporting on Iphone 4 reception issue. This clearly is not a technical support question, nor is it an answer to one. WTF?!?
So, truth be told, I don’t have a clue what Apple’s reasons are here. It sounds like the same kind of wishy washy standerds that are applied to app submissions are being applied to threat posts. This whole deal is exponentially worsened because the posts have to do with their flagship item, the iPhone, and the problems it is having. I’m all but ready to join in with the conspiracy theories.
At the end of the day, Apple does have every right to moderate their forums as they choose. I fully support them in that right. At the same time, I am concerned that they are adopting some practices that can quickly become devious and hurtful to them as a company.
All companies have their weaknesses, faults and problems. I’ve come to trust Apple, for the most part, over the 20 years I’ve been a user. I’ve made my bread and butter money to them. I try to not be too much of a fanboy, ‘cos honestly, most fanboys are insipid douches, but it’s my history with them that’s giving them the benefit of the doubt here. All the same, I have to say they’ve got some work they need to get to, and quick.